Zoom CPO on Rebuilding the Future of Work with Agentic AI

Presenters Carlos González de Villaumbrosia Jeff Smith Source Product School podcast 🚀 The Future of Work: How Agentic AI is Rewriting the Productivity Playbook In the fast-paced world of enterprise tech, few companies have navigated the turbulence of the last five years as dynamically as Zoom. From its COVID-era hypergrowth to its current evolution into an agentic AI-first platform, Zoom’s journey offers a masterclass in product strategy. I sat down with Jeff Smith, Chief Product Officer at Zoom, to discuss how the company is moving beyond the “video call” to own the entire work life cycle. ...

April 15, 2026 · 4 min