COO at BT Group | AI Transformation: Infusing Startup Velocity in a Large Enterprise

Presenters Kerry Small Source ProductCon London 2026 Navigating AI Transformation at Scale: BT’s Blueprint for Product-Led Growth 🚀 In the fast-paced world of technology, where startups often grab headlines with their agile “fail fast” mantras, how does a colossal, century-old incumbent like BT, the UK’s leading telco, innovate and transform with AI? Kerry Small, COO of a BT business unit, shares an insightful blueprint for evolving product management, fostering a unique product-engineering dynamic, and embracing a full-stack AI transformation. It’s a masterclass in balancing speed with responsibility, and growth with critical infrastructure. ...

February 26, 2026 · 6 min