Operationalizing LLMs at Scale in Grocery Retail | Sanjay Basu | Conf42 SRE 2026

Presenters Sanjay Basu Source Conf42 SRE 2026 From Experiment to Mission-Critical: Operationalizing LLMs at Scale in Retail with Sanjay Basu Hey tech enthusiasts! Ever wonder what happens when cutting-edge AI moves beyond the lab and into the bustling world of retail? It鈥檚 a game-changer, but not without its unique challenges. Today, we鈥檙e diving deep with Sanjay Basu from TCS, a brilliant mind in the retail and AI vertical, as he unravels the complexities of operationalizing Large Language Models (LLMs) at scale, especially within the dynamic realm of cognitive commerce. ...

March 19, 2026 路 6 min

SRE-Ready NDC Shopping: Caching at Scale Without Pricing Drift | Mukul Kumar Gaur | Conf42 SRE 2026

Presenters Mukul Kumar Gaur Source Conf42 SRE 2026 Hello everyone, and a huge thank you for joining this insightful session with Mukul Kumar Gaur! Today, we鈥檙e diving deep into a pressing challenge many airlines and Online Booking Platforms (OBPs) face: how to scale NDC shopping traffic while keeping prices accurate and systems reliable. Get ready to discover how intelligent caching is revolutionizing airline distribution! The NDC Challenge: Navigating a Skyrocketing Demand 馃挜 The world of airline distribution is evolving rapidly, moving towards modern retailing and dynamic offers. While this brings incredible flexibility, it also creates a massive headache for infrastructure. Mukul Kumar Gaur highlights a dramatic increase in shopping requests, not just in volume but also in complexity. Each request now demands significantly more computation than ever before, involving intricate calculations for fares, taxes, inventory, availability, and merchandising rules. ...

March 19, 2026 路 5 min

Autonomy with Guardrails: Operating Agentic Automation | Ajay Athitya Ramanathan | Conf42 SRE 2026

Presenters Ajay Athitya Ramanathan Source Conf42 SRE 2026 From Chatbots to Agents: Engineering Safe Autonomy in Production 馃殌 In the rapidly evolving world of Artificial Intelligence, we are witnessing a massive shift. AI is no longer just a tool that assists humans; it is becoming a system that takes action. Ajay Athitya Ramanathan, a Data and AI Engineer at Fort Square, specializes in this very frontier: integrating Large Language Models (LLMs) into enterprise systems and designing workflows where AI interacts with real production data. ...

March 19, 2026 路 5 min

Operating Predictive Analytics at Scale | Prajakta Talathi | Conf42 SRE 2026

Presenters Prajakta Talathi Source Conf42 SRE 2026 馃殌 Beyond Accuracy: Operating Predictive Analytics with SRE Precision In the high-stakes world of education finance, a model is only as good as the decisions it enables. Imagine shipping a model with stellar test results, only to watch it stumble in the real world when student funding and tuition timelines are on the line. I am Prajakta Talathi, and I work at the intersection of data strategy, analytics, and business execution. Today, we explore how to move beyond simply shipping models to operating them as reliable services using Site Reliability Engineering (SRE) principles. ...

March 19, 2026 路 4 min

Reducing On-Call Pain in Hybrid Platforms | Shruthi Rajashekar | Conf42 SRE 2026

Presenters Shruthi Rajashekar Source Conf42 SRE 2026 Unifying the Hybrid Cloud: How VM Service is Revolutionizing VM and Container Management 馃殌 Hey tech enthusiasts! Shruthi Rajashekar, an engineering manager at Broadcom, is here to shed some light on a game-changer for hybrid cloud environments. For the past decade at VMware Broadcom, Shruthi has been instrumental in developing foundational technologies like vMotion and VM service, bridging the gap between traditional virtualization and modern cloud-native infrastructure. Today, she鈥檚 diving deep into how a unified control plane for virtual machines (VMs) and container-based workloads can be achieved using VM service, a VCF offering, and why this approach is absolutely critical for platforms demanding high availability and operational excellence. ...

March 19, 2026 路 6 min