Site Reliability

Presenters Stuart Clark Source Conf42 SRE 2026 Scale or Fail: How Spotify Solved the Abstraction Paradox 🚀 In the high-stakes world of software engineering, we often treat abstraction as our greatest ally. We build layers to hide complexity, simplify workflows, and help our teams move faster. But what happens when those very abstractions become your biggest enemy during a 3:00 a.m. critical incident? Stuart Clark, Senior Developer Advocate at Spotify, recently shared a compelling story about how Spotify nearly fell into the abstraction trap and how they engineered their way out of it. This isn’t just a story about code; it’s about scaling operational knowledge across thousands of engineers. ...

Presenters Mukul Kumar Gaur Source Conf42 SRE 2026 Hello everyone, and a huge thank you for joining this insightful session with Mukul Kumar Gaur! Today, we’re diving deep into a pressing challenge many airlines and Online Booking Platforms (OBPs) face: how to scale NDC shopping traffic while keeping prices accurate and systems reliable. Get ready to discover how intelligent caching is revolutionizing airline distribution! The NDC Challenge: Navigating a Skyrocketing Demand 💥 The world of airline distribution is evolving rapidly, moving towards modern retailing and dynamic offers. While this brings incredible flexibility, it also creates a massive headache for infrastructure. Mukul Kumar Gaur highlights a dramatic increase in shopping requests, not just in volume but also in complexity. Each request now demands significantly more computation than ever before, involving intricate calculations for fares, taxes, inventory, availability, and merchandising rules. ...

Presenters Makarand Gujarathi Source Conf42 SRE 2026 From Chaos to Clarity: Revolutionizing Incident Response with AI and MCP 🚀 In the world of modern software, the transition from monoliths to microservices has brought unparalleled scale but also a massive headache for on-call engineers. If you have ever been paged at 2:00 AM, you know the drill: a single user request might touch five to 10 microservices, each with its own database, cache, and deployment pipeline. When things break, the noise is deafening. ...

Presenters Prajakta Talathi Source Conf42 SRE 2026 🚀 Beyond Accuracy: Operating Predictive Analytics with SRE Precision In the high-stakes world of education finance, a model is only as good as the decisions it enables. Imagine shipping a model with stellar test results, only to watch it stumble in the real world when student funding and tuition timelines are on the line. I am Prajakta Talathi, and I work at the intersection of data strategy, analytics, and business execution. Today, we explore how to move beyond simply shipping models to operating them as reliable services using Site Reliability Engineering (SRE) principles. ...

Presenters Abhiram Potharaju Source Conf42 SRE 2026 🤖 Reliable AI for Safer Healthcare: Elevating Clinical Handoffs with Site Reliability Engineering 🚀 Hey tech enthusiasts and healthcare innovators! 👋 Abhiram Potharaju here, and today we’re diving deep into a topic that sits at the intersection of cutting-edge AI and critical patient care: reliable AI for clinical handoffs. This isn’t just about making software smarter; it’s about fundamentally improving patient safety during those pivotal moments when care responsibility shifts. ...